Return and Warranty

Satisfaction Guaranteed

If you are not completely satisfied with your product, you can return it as new within 30 days of the date of receipt.

Reimbursement is subject to the following conditions:

• Maximum time of 30 days.
• Valid for online purchases only.
• Items must be returned to Dracolite Inc. at the customer's expense.
• The customer must provide a copy of the purchase invoice.
• No returns of personalized items accepted.
• Items must show no signs of wear.
• Exchanges and returns must be approved by Dracolite.
• Discounted items are non-refundable.
• The customer assumes the risk of loss or damage during transportation.
• There may be a 15% restocking charge on some items.

If you would like more information regarding a refund, return or exchange, please contact us at support@dracolite.com or call us at 514 355-0022.

Return address

Dracolite
6370 St-Hubert
Montreal, Quebec
H2S 2M2